We offer many different payment methods and it’s your decision which to use. To begin simply sign in to your account or contact us.
Please note that you’ll find your account information on any communication we’ve sent you, including reference number, balance, original creditor and online log in details.
Paying online
You can easily sign in to view your balance, make a Debit Card payment or set up a payment plan. It’s easy and secure to use.
Make instant payments
- Pay the full balance or pay an affordable, single payment whenever it suits you
- It’s easy and secure
How do I sign in?
To sign in you only need your name, date of birth and postcode to view your account and make a payment. It’s quick and easy.
How do I make a payment?
- Sign in using your name, date of birth and postcode
- Select your account and click ‘View details’
- Click ‘Pay now’
- Enter the amount you want to pay and your debit card details, then click ‘Next’
Set up a payment plan
We’re happy to provide flexible payment options as low as $5 a month.
You can:
- Set up automatic regular payments that are affordable for you
- Contact us to adjust your payments whenever you like
- You don’t have to remember to make a payment
You can customise your plan to control:
- Amount per payment
- Length of plan
- Frequency of payments
How do I set up a payment plan?
A payment plan is a commitment to PRA Australia to pay regular amounts towards a debt.
- Sign in using your name, date of birth and postcode
- Select your account and click ‘View details’
- Click ‘Create Payment Arrangement’
- Choose your ‘Payment method’
- If you choose a debit card or direct debit, click ‘Add new account’
- Enter your payment details and click ‘Next’
- Enter your commencement date, payment frequency and amount
- For payment reminders, enter your contact details
- Click ‘Save’
Can I adjust a payment plan after I’ve set it up?
Yes, simply contact us and one of our friendly staff will work with you to adjust your plan.
Other ways to pay
We accept payment via the following methods:
